Any replacement/exchange shall be processed only where the product is available and in all other cases, the customer will be provided with a voucher valid for one year including shipping charges if any, paid by the customer in relation to such product. Any shipment cost will be reimbursed to customerĤ. If the returns are in an area, which is not serviced by us directly, we shall use our logistics partner to retrieve the product. The customer will be provided with an acknowledgement of return on the return of the product and the said acknowledgement should be produced or quoted in all future communications with Office Everything, in this regard. There should be no signs of external damage on the packaging, including the original carton. The customer will assist to return the product completely in the same condition as it was received along with all accessories/booklets/freebies etc.
In case of return or replacement of any product, then Office Everything will arrange pick up of such products.
If the item came with a free promotional item, then the promotional item must also be returned.ģ.
Returns or Replacement will be entertained only once for each order. Products purchased by a customer can be returned/replaced by Office Everything within 7 days of the delivery date by placing a “Return Order” or “Replacement Order” request to the Customer Care Centre on 07009009000, 07041118888 or by sending an email at if customer finds that the product delivered is damaged and/or defective and/or is different from the product that was ordered or is expired or does not meet the specification listed on the website. The Customer shall ensure that they do not accept the delivery of any product whose original packaging is damaged or tampered with in any manner.Ģ.